What is JTKSM and Its Role in Malaysia?
JTKSM, under the Ministry of Human Resources (MOHR), is responsible for overseeing employment laws, resolving workplace disputes, and ensuring fair labor practices across Peninsular Malaysia.
Key Responsibilities of JTKSM:
- Enforcing labor laws – Ensuring compliance with acts such as the Employment Act 1955 and Industrial Relations Act 1967.
- Handling worker complaints – Addressing workplace disputes, unfair dismissals, and salary-related issues.
- Managing foreign workers’ regulations – Regulating foreign labor employment to prevent abuse and illegal hiring.
- Monitoring workplace conditions – Ensuring safe and healthy work environments.
- Providing advisory services – Educating employers and employees on labor rights and obligations.
Key Malaysian Labor Laws You Should Know
Malaysia’s employment framework is governed by several important laws, including:
1. Employment Act 1955
This is Malaysia’s primary labor law that governs most private sector employees. It covers:
- Working hours: Max 48 hours per week with a limit of 8 hours per day.
- Overtime pay: Employees working beyond normal hours must receive overtime compensation.
- Annual leave: Minimum 8 days per year (depending on service duration).
- Maternity leave: 98 days of paid maternity leave for eligible female employees.
- Sick leave: Between 14 to 60 days of paid medical leave annually, depending on years of service.
2. Minimum Wages Order 2025
Effective February 1, 2025, Malaysia’s minimum wage increases to RM1,700 per month (from RM1,500). This update aims to improve wages and living standards.
3. Industrial Relations Act 1967
This act protects employees from unfair dismissals and promotes good labor relations between employers and employees.
4. Occupational Safety and Health Act 1994 (OSHA)
Employers must provide a safe and healthy work environment by implementing safety measures and training programs.
5. Employment Insurance System (EIS) & SOCSO
These schemes provide financial assistance to retrenched employees and ensure workplace accident compensation.
Common Workplace Issues & How JTKSM Can Help
Despite legal protections, some employees still face challenges at work. Here’s how JTKSM can assist:
- Unpaid salaries or deductions – File a complaint with JTKSM to recover unpaid wages.
- Unfair dismissal – Seek JTKSM’s help if you’re terminated without just cause.
- Workplace harassment or discrimination – JTKSM can investigate and take action.
- Issues with foreign worker permits – JTKSM ensures compliance with immigration and labor laws.
How to File a Complaint with JTKSM:
- Online: Submit through the MOHR e-Complaint system.
- Walk-in: Visit the nearest JTKSM office.
- Hotline: Call the JTKSM helpline for assistance.
Employer Responsibilities Under Malaysian Labor Laws
Employers must adhere to strict labor guidelines to avoid legal consequences. Key obligations include:
- Ensuring fair wages – Pay salaries on time and comply with the minimum wage law.
- Providing statutory benefits – EPF, SOCSO, EIS, annual and medical leave.
- Maintaining workplace safety – Adhere to OSHA guidelines.
- Preventing unfair dismissals – Follow proper termination procedures as per the Industrial Relations Act.
Failure to comply can result in legal action, fines, or business suspension.
Foreign Worker Employment Guidelines
Malaysia relies on foreign workers in sectors like manufacturing, construction, and plantations. JTKSM regulates their employment to prevent exploitation and illegal hiring.
Employers hiring foreign workers must:
- Obtain valid work permits under Malaysia’s immigration laws.
- Ensure foreign employees receive fair wages and benefits.
- Provide adequate living conditions.
- Follow renewal and repatriation procedures correctly.
Employees facing issues like passport withholding, unpaid wages, or unfair dismissal can report their case to JTKSM.
Conclusion
Understanding workers' rights and labor laws is essential for a fair and productive workplace. Whether you're an employee seeking protection or an employer ensuring compliance.
For more information, visit JTKSM’s official website or contact their office directly.
JTKSM: Your Guide to Workers' Rights and Labor Laws in Malaysia