STANDARD TERMS AND CONDITIONS

By accepting this proposal, you acknowledge that the contract has been read, understood, and agreed upon. All sales are final, and no refunds or credits will be issued for services rendered by CONZLAB BERHAD or any associated fees.

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, My Company reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. My Company will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, My Company reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can My Company become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to My Company in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. My Company undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. My Company cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, My Company must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by Malaysia law.
  8. Partial payments are not considered settlement of the total invoice unless explicitly agreed upon.
  9. Any applicable taxes or fees are the responsibility of the customer and will be added to the invoice.
  10. Payments will be allocated first to overdue amounts, then to the current balance.
  11. For subscription services, payments will be automatically deducted on the due date unless canceled in advance.
  12. Ownership of deliverables remains with CONZLAB BERHAD. until full payment is received.
  13. Prices and payment terms are subject to change with prior notice.
  14. Any returned checks will incur a penalty plus applicable bank fees.
  15. All payments are subject to the governing laws of [location, e.g., Malaysia], and disputes will be resolved under its jurisdiction.