License / Permit / Service Description
- Professional Certified True Copy (CTC) document-preparation and coordination support services for businesses and individuals in Malaysia. We assist with reviewing the purpose of the CTC request, identifying the required document, checking the receiving party’s stated requirement, preparing clear document copies, coordinating with the relevant authorised certifying party, and supporting the document-submission process. Our service is suitable for companies, enterprises, directors, shareholders, business owners, tender participants, licence applicants, bank customers, property-related applicants, students, employees, and individuals requiring properly prepared certified-document copies for a legitimate purpose. We also assist with SSM-related document coordination, including available digital certified true copy options where applicable. Let our team simplify your CTC requirement—from document review and copy preparation to certification coordination and submission support.
Related Departments / Regulatory Bodies
- Companies Commission of Malaysia (SSM) / Suruhanjaya Syarikat Malaysia, where applicable
- Appointed Licensed Company Secretary, where applicable
- Commissioner for Oaths, where applicable
- Notary Public, where applicable
- Lawyer or law firm, where applicable
- Bank, financial institution, tender body, or receiving organisation
- Embassy, High Commission, Ministry of Foreign Affairs, or overseas authority, where applicable
- Local Authority or relevant licensing authority, where applicable
- Other authorised certifying parties, depending on the document and receiving party’s requirements
License Name ( Bahasa Malayu )
- Salinan Diakui Sah (Certified True Copy)
Application Scenarios & Business Necessity
- Client requires certified copies of corporate documents for bank, financing, account opening, or supplier onboarding
- Company requires certified copies of SSM documents for licensing, tender, compliance, or contract purposes
- Director, shareholder, owner, or employee requires certified copies of identification or supporting documents
- Client requires CTC documents for a property, tenancy, insurance, education, employment, or professional application
- Company is preparing documents for a tender, government submission, audit, due diligence, investment, or corporate transaction
- Client requires a digital certified true copy of an available SSM document
- Overseas recipient requires certified, notarised, legalised, or translated documents
- Client needs to replace or prepare supporting copies while keeping original documents safe
- Receiving party specifically requests that copies be certified by an authorised person
- Client requires guidance to distinguish between a normal copy, CTC, digital CTC, notarised copy, and original document
Important Rules & Compliance Standards
- The client should confirm the exact CTC requirement with the receiving party before certification is arranged.
- The certifying party must have the relevant authority to certify the particular document for the intended purpose.
- The original document should be available for comparison unless the receiving party accepts an alternative certification method.
- The copy must be complete, clear, legible, and consistent with the original document.
- The certification wording, stamp, signature, date, designation, and supporting details may vary depending on the certifying party and recipient requirement.
- A Certified True Copy is not automatically accepted by every bank, authority, tender body, embassy, or overseas organisation.
- A CTC does not change, renew, validate, or replace an expired, cancelled, altered, or invalid original document.
- Digital certified true copy availability is subject to the relevant SSM document, platform, and applicable terms.
- Personal and corporate documents must be handled confidentially and only for legitimate purposes.
- The client remains responsible for confirming that the certified document meets the receiving party’s requirements.
- This service does not include certification authority, notarial services, legalisation, apostille, legal advice, translation, legal opinion, or official fees unless specifically stated in the quotation.
Compound & Legal Penalties
- Rejection of the certified document by the receiving party
- Delay caused by submitting an incomplete, unclear, outdated, or wrongly certified copy
- Requirement to obtain certification again from a different authorised party
- Additional cost for new copies, notarisation, legalisation, translation, courier, or official fees
- Delay to bank, tender, licensing, immigration, corporate, property, or overseas applications
- Confidentiality or privacy issues arising from improper handling of personal or corporate documents
- Potential legal consequences for altering, falsifying, misrepresenting, or improperly using certified documents
- Possible rejection, enforcement action, or legal action in serious cases involving false documents or fraudulent representations
Frequently Asked Question
A CTC is a copy of a document that has been compared with the original and certified as a true copy by an authorised person or relevant authority.
No. A normal photocopy is not certified. A CTC includes certification by an authorised party.
It depends on the document type and the receiving party’s requirement. The suitable person may be SSM, a licensed Company Secretary, Commissioner for Oaths, Notary Public, lawyer, or another authorised party.
No. The authority to certify may differ depending on the document and purpose. The receiving party’s requirement should be checked first.
Usually, yes. The authorised certifying party normally needs to compare the copy with the original document.
Not always. Each receiving party may have its own requirement on who must certify the document and how recent the certification must be.
A digital CTC is an electronically certified copy made available through an authorised digital process, such as an available SSM digital certified true copy service
No. Notarisation is a separate notarial process. A recipient may specifically require notarisation instead of, or in addition to, a CTC.
Conzlab can assist with document review, preparation, and coordination. Certification must be completed by the appropriate authorised party.
Yes. Conzlab can help review the stated requirement and coordinate the relevant steps, but notarisation, legalisation, apostille, translation, and embassy requirements are separate and depend on the destination country and receiving party.
Jeffrey Eh Hao Yih , Director
Jeffrey has been providing expert guidance for businesses dealing with ongoing challenges. With his expertise, he aids clients in strategic business planning, streamlining operations, and enhancing productivity. Additionally, Jeffrey offers diverse business technology services to help digitize traditional businesses effectively.