简介
- 服务协议是一份具有法律约束力的合同，由服务提供方与客户签订，用于规范特定服务的条款与条件。协议明确了交付成果、时间表、付款条款及其他义务，保护双方利益，确保合作顺畅。
相关部门
- Service Agreements may require compliance with regulations set by relevant government agencies, such as the Ministry of Domestic Trade and Consumer Affairs (Kementerian Perdagangan Dalam Negeri dan Hal Ehwal Pengguna – KPDN) or the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia – SSM), depending on the nature of services. This ensures that the agreement aligns with legal and regulatory standards, supporting transparent and lawful business practices.
执照名称（马来文）
- Perjanjian Perkhidmatan
详细讯息
- 明确规定服务范围、时间表及交付成果。
- 包括付款条款，例如费用、账单周期及延迟付款的处罚。
- 规定服务提供方与客户的责任及权利。
- 包括保密条款、争议解决及协议终止的相关内容。
- 确保符合《1950 年合同法》及其他相关法规。
重要规则
- 协议必须经双方签署后方可生效。
- 服务范围及交付成果必须明确列出，以防止争议。
- 付款条款需符合适用的财务及税务法规。
- 保密条款需保护服务期间共享的敏感信息。
- 协议的任何修改需双方同意并记录在案。
违规及处罚
- 违反服务协议的后果：
- 受损方可能采取法律行动要求赔偿或补偿。
- 协议终止可能导致潜在的声誉损失。
- 未遵守监管要求的后果：可能因违反相关法规（例如《2010 年个人数据保护法》中的保密规定）而被罚款或处罚。
法律顾问
Penny Lim , 法律顾问
Penny女士专注于识别潜在法律问题，并在政府法规、消费者保护和公平雇佣领域提供解决方案。她的主要职责包括：
提供关于政府及商业许可的法律建议， 在签署文件前审查法律文件。，根据公司需要完成法律研究。
Commonly Asked Questions
A Service Agreement is a legally binding contract between a service provider and a client that defines the scope of services, payment terms, timelines, and other responsibilities to ensure mutual understanding and protection.
It helps prevent disputes by clearly outlining each party’s duties, deliverables, and payment obligations — ensuring fairness, accountability, and legal protection for both sides.
Any individuals or businesses providing or receiving services — such as consultants, contractors, designers, or maintenance providers — should use a Service Agreement to formalize their arrangement.
Key elements include scope of work, service timelines, payment terms, confidentiality clauses, dispute resolution methods, and termination conditions.
Yes. Once signed, it is enforceable under the Contracts Act 1950 and related laws, provided all terms are lawful, agreed upon, and clearly defined.
Yes, but any amendments must be made in writing and signed by both parties to remain valid and enforceable.
The non-breaching party may take legal action for damages, terminate the contract, or seek compensation as stipulated in the agreement or under Malaysian law.
While registration is not required, stamping the agreement at Lembaga Hasil Dalam Negeri (LHDN) is recommended to make it legally admissible in court.
The Contracts Act 1950 is the primary legislation, along with other relevant laws such as the Personal Data Protection Act (PDPA) 2010 and consumer protection regulations depending on the nature of the service.
Yes. Many Service Agreements include confidentiality and non-compete clauses to protect sensitive business information and prevent unfair competition after the service ends.