License / Permit / Service Description

• Professional MBJB CFO / CCC Building Occupancy and Completion Compliance Documentation Support services for residential, commercial, industrial and other applicable buildings within Johor Bahru. We assist property owners, business operators, developers, investors, landlords and companies in identifying the relevant CFO or CCC documentation, reviewing available approved building plans, preparing supporting records and coordinating enquiries with the appropriate MBJB department. For existing buildings, our services include assistance with MBJB's official application to purchase copies of SKM, CFO, CCC or approved building plans, subject to record availability and document requirements. For new developments or buildings without CCC, we provide administrative coordination with the appointed PSP, relevant consultants and MBJB's OSC or Building Department to clarify outstanding submission or compliance requirements. Our services also support clients who require building occupancy documents for business licence applications, factory premises compliance, property transactions, tenancy administration or regulatory inspections..

Related Departments / Regulatory Bodies ​

• Majlis Bandaraya Johor Bahru (MBJB)
• MBJB Building Department
• MBJB One Stop Centre (OSC)
• MBJB Building Enforcement Division
• MBJB Planning Department, where applicable
• MBJB Engineering Department, where applicable
• MBJB Property Assessment Department, where applicable
• Ministry of Housing and Local Government (KPKT)
• Board of Architects Malaysia (LAM)
• Board of Engineers Malaysia (BEM)
• Principal Submitting Person (PSP)
• Professional Architect
• Professional Engineer
• Registered Building Draughtsman, within the permitted scope
• Fire and Rescue Department of Malaysia (BOMBA), where applicable
• Relevant water, electricity, sewerage and infrastructure authorities
• Developer, building owner or original project consultant
• Joint Management Body (JMB) or Management Corporation (MC), where applicable
• Other relevant technical agencies involved in the development
  

License Name ( Bahasa Malayu )

• Perkhidmatan CFO / CCC MBJB
  

Application Scenarios & Business Necessity

• Client needs an existing CFO or CCC copy for an MBJB business licence application.
• Shoplot owner has misplaced the original occupancy certificate.
• Business tenant requires proof of building occupancy compliance.
• Factory operator needs CFO/CCC documentation for industrial premises licensing.
• Warehouse operator requires the relevant building completion certificate.
• Property purchaser needs to verify the building's occupancy documentation.
• Landlord requires a copy of the certificate for a new tenant.
• Company is preparing property documentation for an audit.
• Business needs to obtain a copy of the approved building plan.
• Developer requires assistance coordinating CCC deposit documentation.
• Building owner needs to identify the original PSP.
• Newly completed development is awaiting CCC issuance by the PSP.
• Applicant needs clarification on Form F, Form F1 and the applicable Form G requirements.
• Client requires assistance coordinating outstanding technical clearance documents.
• Property owner needs to verify whether a building is covered by the CFO or CCC system.
• Business has modified the premises and needs to assess whether additional building approvals are necessary.
• Factory has installed a mezzanine floor and needs a compliance review.
• Shoplot has unauthorised partitions and requires guidance on the appropriate approval process.
• Client needs to distinguish between building occupancy certification and business premises licensing.
• Company requires building records for a property sale or lease.
• Property owner needs to respond to an MBJB building documentation query.
• Business needs to verify whether the existing building use matches its intended activity.
• Client requires coordination with architects or engineers for building compliance matters.
• Property owner requires assistance obtaining official building records from MBJB.
• Company needs a structured building compliance documentation file for future applications.

Important Rules & Compliance Standards

• The building must be located within MBJB's administrative jurisdiction for MBJB-specific record enquiries and building compliance procedures.
• The applicant must identify whether the request concerns an existing CFO, existing CCC, approved building plan, building record confirmation or new CCC certification.
• CFO and CCC are not interchangeable application procedures.
• The CCC system replaced the previous CFO system from 12 April 2007 for applicable projects.
• A new CCC must be issued by an authorised PSP, not by a consultant, runner or MBJB counter officer.
• The PSP must satisfy the relevant professional registration and building category requirements.
• The applicable legal framework includes the Street, Drainage and Building Act 1974 (Act 133) and relevant Uniform Building By-Laws.
• CCC issuance requires the PSP to verify compliance with approved building plans, applicable technical requirements and safe occupancy conditions.
• The relevant Form F or Form F1 must be properly completed and issued by the authorised professional.
• The applicable stage certification documents Forms G1–G21 must be completed in accordance with the project requirements.
• Technical clearance or supporting documents must be obtained from the relevant agencies where required.
• MBJB's 2025 CCC deposit checklist requires the applicable Form F/F1, stage certification forms and other specified records.
• The MBJB checklist states that CCC deposit documentation must be submitted within 14 days from the date of Form F.
• Approved original building plans and approved amended plans must be uploaded where applicable.
• As-built drawings may be required where the original approved plans have been amended.
• Applicants seeking copies of existing CFO/CCC records must use the relevant MBJB record-copy application procedure.
• MBJB's published copy request form requires a current property assessment tax document.
• The current title document may also be required depending on the record request.
• Property and building details must be sufficiently accurate for the relevant records to be identified.
• Availability of archived records is subject to MBJB's record retention and search procedures.
• An existing CCC does not automatically authorise subsequent unauthorised building extensions, mezzanines, partitions or changes of use.
• Building alterations may require separate approved building plans or permits.
• Building occupancy certification does not replace a business premises licence.
• A valid business licence does not replace building occupancy and structural compliance obligations.
• Buildings must maintain appropriate safety, access, fire protection and essential services.
• The PSP and other certifying professionals remain responsible for the accuracy of their professional certifications.
• False certification or issuance of CCC without meeting statutory requirements may result in serious legal consequences.
• Official fees, technical consultant charges and record-copy charges must be confirmed for the specific service.
• All final certification decisions remain with the authorised PSP and relevant statutory authorities.
  

Compound & Legal Penalties

• Delay or inability to retrieve the required CFO, CCC or approved building plan records.
• Requirement to submit additional property documents, ownership confirmation or authorisation.
• Delay to business licensing or property administration when required occupancy documents are unavailable.
• Requirement to appoint an authorised PSP or technical consultant for unresolved building compliance matters.
• Requirement to obtain separate approval for unauthorised building extensions, partitions or structural alterations.
• Possible enforcement notices for building works carried out without the required approval.
• Orders to rectify, alter or remove unauthorised building works where permitted by law.
• Restrictions on occupation or use of premises where the building is unsafe or does not meet applicable legal requirements.
• Separate enforcement action for non-compliance with approved building plans, fire safety or structural requirements.
• Additional costs arising from technical inspections, engineering assessments, amended plans or rectification works.
• Potential professional disciplinary action against certifying persons for breaches of applicable professional requirements.
• Under Section 70(27)(b) of the Street, Drainage and Building Act 1974, the MBJB CCC FAQ identifies a maximum fine of RM250,000, imprisonment for a term not exceeding 10 years, or both, for the specified offence involving CCC issuance without the prescribed forms.
• Other offences under Act 133 or relevant building by-laws may carry different penalties depending on the provision breached.
• Submission of false documents or misrepresentation of building certification may attract separate legal consequences.
• A missing archived certificate is not automatically proof that the building was constructed unlawfully.
• Failure to obtain a copy of an existing certificate is not, by itself, the same as unlawfully issuing a CCC.

Frequently Asked Question