Job Overview
Conzlab provides ERP to SME clients as part of our one-stop service, and we run our own group on the same system. As ERP Implementor you take a client from kick-off to go-live: understand how their business works, configure Conzlab ERP to match, migrate their data, train their team and support them until the system is part of their daily routine.
You sit between business and technology. Some days are workshops with a business owner, some are configuration and data clean-up, and some are solving a real operational problem with a smart workflow. Our sister company Conzlab Biz & Tech handles deep development, so you focus on making systems work for people.
Skills & Tools
How we work
Real cases from week one
More than 1,000 Malaysian SMEs have trusted Conzlab. You work on live licence, compliance and ERP cases, not practice exercises.
One system, full transparency
Projects, documents, approvals and daily reports all live in Conzlab ERP. Everyone sees progress and nothing gets lost in chats.
AI by default
Every team member uses AI assistants daily for drafting, research and checking. Good use of AI and our systems is recognised and rewarded.
A mentor, every day
You report to a named supervisor, send a short daily report and get feedback the same day. Progress is visible, so growth is fast.
Listed-company standards
Conzlab Berhad is a public company building towards listing. We run governance, confidentiality and compliance the way we advise our clients to.
Accountable and kind
We say what we will do, then do it. Mistakes are fixed openly, clients are treated with care and colleagues back each other up.
What you will do
- Run discovery sessions with clients to map their sales, purchase, inventory, project and accounting processes
- Configure ERP modules, access rights, workflows and reports to match agreed requirements
- Prepare and migrate master data and opening balances cleanly
- Deliver user training and write short, practical user guides
- Provide go-live and post-go-live support; log and follow up issues to resolution
- Document each implementation in Conzlab ERP: scope, decisions, change requests
- Coordinate with developers on customisations and test them before release
- Spot opportunities where automation or AI can save the client real time
Must have
- Diploma or degree in IT, information systems, business or accounting
- 1 to 3 years implementing or supporting an ERP, CRM or accounting system (open-source ERP preferred)
- Solid understanding of basic business processes: quote-to-cash, procure-to-pay, project tracking
- Confident trainer and explainer in English; Bahasa Malaysia or Mandarin for local clients
- Comfortable with spreadsheets, data imports and structured troubleshooting
Nice to have
- Hands-on experience with an open-source ERP
- Basic Python, XML/QWeb or SQL to read and tweak customisations
- Accounting knowledge (Malaysian e-Invoice, SST) for finance module setups
- Experience with API integrations or automation tools (n8n, Zapier, Make)
- Project management exposure
Who you are
- Patient teacher: you explain the same step three ways until it clicks
- Structured problem-solver who reproduces an issue before fixing it
- Honest about what the system can and cannot do
- Owns the client outcome, not just the ticket
- Keeps learning: new ERP versions, new AI tools, new industries
- Calm and clear when a go-live gets stressful
How we hire
We review every application. Shortlisted candidates are contacted by WhatsApp or email. Personal data is handled under Malaysia's Personal Data Protection Act 2010 and used only for recruitment.
At Conzlab, you will gain real-world project experience, professional guidance, and growth opportunities.
Jeffrey EhDirector & CEO, Conzlab BerhadApply for this position
Tell us who you are and what you want to learn. We read every application.
Apply now